Invalid Licence

Rekord Buddy Support
#1

My Rekord Buddy Version:
v2.1.3(661)

My OS Version:
macOS Mojave
10.14.6

Steps required to reproduce the problem:

  1. Updated Rekord Buddy 2
  2. Opened software
  3. Request for licence
  4. After entering the licence I’m notified to contact support

What I expected to happen:

Licence approved and access to the software

What actually happens instead:

Invalid licence and told to contact support.

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Screen Shot 2019-10-29 at 9.15.32 AM.png924×514 33.7 KB

#2

If got the same problem.
But I had 10.13.6 High Sierra

#3

same problem here. I’m a little upset since I have a set tomorrow. someone please get back to me.

#4

Hi. I have the same problem. What happened? Is it common issue?

#5

I have the same issue.
macOS Mojave 10.14.6
How can I get support and a working license?

#6

Check existing threads guys and don’t post multiple times (I’m looking at you @John) . It doesn’t help anybody.

We will get to the bottom of this and I will post updates in the original thread. Thanks for people who posted updates on the error you are getting and what version you are currently using.

#7