My Rekord Buddy Version: - ver. 2.0.22
My OS Version: - MacOS Sierra 10.12.6 (on a MacBook Pro retina 15-inch, Mid 2015)
Steps required to reproduce the problem:
- Launched App
- Chose “Protect Library” for Serato library (Serato DJ Pro 2.1.0)
- Activated Synch
- Closed the app and launched Traktor (Traktor Pro 3.1.1)
- When the library overwrite was completed, my Demo folders and Preparation folder became inaccessible, 4 remix sets I created disappeared, and none of the cue points or beat grids transferred over - I reverted to the latest Traktor library backup to undo the damage.
If there isn’t a clearcut solution to this, I would like a refund (I only purchased the app a few days ago). I have a library over 500GB and gigs coming up - I would like to sort this out ASAP. Plus, there’s other software out there at a cheaper price with higher granularity that might be a better fit for me. I look forward to hearing back from you!