As the title says, keep getting this error…
You never mentioned what version of the app you are currently using or what OS.
Did you check out this existing thread about what seems to be the same issue you are having?
mac osx mojave, 10.14.6… rekord buddy 2 beta…
Check out the thread again. The solution is exactly what you need to look into.
Long story short. You need an updated, non-beta build.
great, thanks for your time… working on setting it up now, cheers