Can i get a refund

Hi I buy the full license yesterday to transfer all my MP4 library from serato to rekordbox but the software doesn’t support the video files so I can’t use at all !! Amazing concept but unfortunately don’t work for me

Welcome to the forums. Please try your bets not to post multiple times, I get to every support issues as fast as I can and posting the same issue twice doesn’t make me any faster :slight_smile:

Rekord Buddy does support video files. What makes you think it doesn’t in your case? Can you describe what you are doing and what you are seeing? Start with the version number you’re currently using.