Accidentally bought thinking Windows compatible

[partslink]

When I went the website it says available on Mac OS! I assumed that meant it was already Windows compatible. My mistake. Support forum says newest version will be Windows compatible but no ETA. No big deal if its within a month but topic goes back to February 2018. Tried moving files to a Mac machine but then it asks where the Rekordbox and Serato installs are. Don’t know how much of a sink hole of time is involved setting everything up on a Mac I have no intention of using for DJing.

Understood you are solo but is there any way you can give a timeline? If not, I need to find other solution as I have 1000s of files to mark.

[astromech]

Hi,

You are correct that it’s been a long time coming to have a Windows version, but your license will be cross-platform, and will give you access to the beta when it launches. We don’t have a timeline, I’m afraid, though there’s a beta right now that will eventually lead to the Windows beta launch.

If you want a refund, that’s understandable. I can get @damien to take a look at that.

[hellnegative1]

Ive checked the forum every day since I purchased Rekordbuddy waiting on the Win Beta, so I feel your pain. :-p Since switching to Engine Prime, now I check everyday waiting for Engine Support.

[combat-skill]

Hi, same Prob here!
read on Your page: “You can install it on up to two computers regardless of OS.”
after I bought it, I had to understand it wont work on my OS (Windows)

that is a real pain to me, because I cant use a software I really want to
and because I payd money for something thats useless to me

didnt found a contact-button,
for that reason I hope Iam right here

[damien]

I’ve refunded both purchases and added your emails to the mailing list so you can be notified when Windows is available.

[combat-skill]

thats pretty nice man,
I was really surprised when I checked my emails
thanks a lot

for sure Iam still very interested to use Your software
and off course I will re-buy it when a windows version will available
which will happen soon I hope

respect for the good support, keep that good work!

[Chris]

Hi. I just bought rekordbody as well with the same reasoning just yesterday. Would I be able to get a refund as well being a windows only user?

Thanks!

[Chris]

Would you be able to help me with that too?

[damien]

Absolutely. Will issue the refund tomorrow.

[damien]

@Chris Refund was issued on PayPal and I’ve added your email to the Windows notification mailing list.

[djchicago]

Hey can you add me to that list as well? The Windows Version is what I need as well. I did build a Hackintosh but Thats not a good sulution at all.

[damien]

@djchicago Unfortunately paypal won’t let me do refunds past 90 days after the purchase. The good news is the Windows beta shouldn’t be that far out. Just have to finish a few things with the codebase.

[patrickclarke5]

Just bought thinking it was windows compatible…I’ll take the refund and mailing list please

[damien]

I will do that for you today @patrickclarke5

[damien]

Sorry for the delay. I issued the refund and added you to the mailing list.